Er. DPS Grewal director distribution PSPCL paid a surprise visit to Suwidha Kendra Batala

Er. DPS Grewal director distribution PSPCL paid a surprise visit to Suwidha Kendra Batala

Kanwar Inder Singh/ royalpatiala.in

Er.D.P.S.  Grewal, director distribution, PSPCL  paid a surprise  visit to  the innovative Suwidha Kendra at Batala and inspected the facilities being provided to the electricity consumers in details.

It is to mention here that on march 9, 2021, PSPCL has launched this pilot  project for the solution of consumer grievances/issues  in a paperless, faceless, and contactless manner at Seva Kendra Batala under the guidance of CMD PSPCL A. Venu Prasad and the  inspiration of Er. DPS Grewal director distribution.

In a message Er.DPS Grewal director distribution PSPCL called upon consumers of Batala city to avail the unique services of Batala customer care  centre which is first of its own kind pilot project of PSPCL with features i.e: online, paperless and faceless customer centre which has been specially  designed for the solution of their issues of consumers at the earliest.

On this occasion project Incharge Er Parupkar Singh Additional Superintending  Engineer briefed in detail about the Suwidha Kendra. Er.Grewal appreciated the hard work and devotation of PSPCL officers/officials for the successful conduct of the new seva Kendra.

Er. Grewal also issued instructions to the xen civil maintenance to complete the pending work of Suwidha Kendra without any delay. He also visited new 66 KV. sub-station Jaura Singha and  inspected and the work done by grid, civil and operations wings and  appreciated the good work executed by the PSPCL officers.

He  also inspected  66 KV. substation Shahpur Goraya and  appreciated the outstanding  contribution of staff for the  maintenance and beauty of the substation and also encouraged PSPCL officials  to perform their duties with work hard and devotation  in the future too. Er. Grewal also inspected the works of TLSC. wing regarding  construction of towers at Batala, Qadian railway crossing.

He has also   issued instructions to SE/ P & M. wing to complete the work without any delay. On this occasion Er. Pradeep Kumar Saini Chief Engineer Border Zone, Er. Ramesh Sarangal Deputy Chief Engineer Gurdaspur, Er. AJS Boparai Superintending  Engineer / P & M. Wing, Er. Jagjot Singh xen City Batala etc. were present.

March 26,2021

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